Customer Care

As a passenger in our vehicle, you are entitled to the following:

Our customers are fully protected and in constant contact with our customer care services. Our office has staff that can serve the visitor at any time in the field of transport services as well as in the field of information with physical presence or by telephone and electronic media of communication, social media, emai, etc. You are not alone.

We undertake that our customer service policy respects the following faithfully and assures you that we are committed to your service without having to deal with security issues, or difficulty of getting in touch with our drivers. All our vehicles have professional drivers that respect your rights and understand your needs.

  • All drivers speak and understand English clearly.
  • Our knowledgeable drivers take you to your destination by the most efficient route.
  • We practices good hygiene in all our vehicles.
  • A polite and respectful driver.
  • While your taxi is in motion, the driver refrains from talking on a cell phone (including hands-free devices) or text messaging.
  • A safe, late model, well-maintained car or van with operating heat and air conditioning.
  • An accurate charge for the ride provided and a receipt for the transaction (if requested).

If you feel your Passenger’s Bill of Rights was not met, please call us at (+30) 6972287072 or send us an e-mail at

For all the above you can contact us by pressing the button bellow and everything can easily be regulated

However you can always book your transfer/tour enjoying Santorini”s benefits by pressing the button bellow.


All information and personal details are encrypted protected and secure by an SSL license. We are committed we ‘ll never sell or share your personal information. Feel safe with us.

© 2017 Santorini Transfer & Tour Company – All Rights Reserved. Officially licenced private and shuttle operator. Licenced by the Greek Ministry of Tourism. We are the Travellers Choice of Safe Secure and Reliable Transfers & Mini-Cab Services from/to JTR – Santorini Airport and Athinios Port to Fira, Firostefani, Imerovigli, Oia, Karterados, Mesaria, Kamari, Pyrgos, Megaloxori, Akrotiri, Emporio,Vlyxada, Perissa, Perivolos. Private Tours & Excursions.

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